Effective Date: March 03, 2025
Lumiere Dental (1959 W Division St, Chicago, IL) complies with the Health Insurance
Portability and Accountability Act (HIPAA) to protect patient health information (PHI).
This policy explains how we collect, use, safeguard, and disclose PHI while ensuring
patient rights.
Patients have the right to:
• Access & request copies of their health records (paper or digital); fees may apply.
• Request corrections to inaccurate information.
• Restrict PHI disclosures, including to insurance for out-of-pocket services.
• Request confidential communication methods.
• Obtain a record of PHI disclosures.
• File a HIPAA complaint with Lumiere Dental or the U.S. Department of Health &
Human Services (HHS). Lumiere Dental will not retaliate against any patient for filing a
HIPAA complaint.
• Lumiere Dental may deny access to records in limited cases (e.g., when disclosure
could cause harm). Patients will receive an explanation and appeal options.
Lumiere Dental may use PHI for:
• Treatment (e.g., consulting with healthcare providers).
• Payment & Insurance Processing (e.g., verifying benefits, claims processing).
• Healthcare Operations (e.g., quality assessment, staff training).
• Legal & Regulatory Compliance (e.g., subpoenas, public health reporting).
• Public Health & Safety (e.g., disease control reporting).
• With Patient Authorization: Any additional use requires written consent, which may be
revoked.
• Minimum Necessary Rule: Only the necessary PHI is shared for each purpose.
Lumiere Dental does not share PHI for marketing, research, or non-treatment purposes
without written patient authorization. Authorization may be revoked at any time.
Lumiere Dental follows strict security protocols to protect PHI, including:
• Secure electronic record storage & restricted access.
• Staff HIPAA training upon hiring & annually thereafter.
• Confidential disposal of PHI (shredding paper records, secure deletion of digital files).
• PHI access monitoring & audits to prevent unauthorized use.
Email & Text Communication Risks:
Patients who choose to send sensitive information via email or text acknowledge the
associated security risks. By doing so, they waive any liability against Lumiere Dental
for unauthorized access, interception, or breaches outside our secure systems.
Patients may not record conversations, take photographs, or video record inside
Lumiere Dental without written consent. Unauthorized recordings may result in
dismissal from the practice and legal action if privacy violations occur.
Lumiere Dental works with HIPAA-compliant vendors (e.g., Dentrix Ascend). All vendors
sign a HIPAA Business Associate Agreement (BAA). We are not responsible for
breaches within third-party systems.
Lumiere Dental ensures secure PHI disposal:
• Physical records are shredded before disposal.
• Digital PHI is permanently deleted when no longer required.
• Disposal is documented as part of compliance audits.
• Patients must provide accurate insurance/payment information.
• Patients are responsible for denied insurance claims due to incorrect details.
• Payments through third-party vendors (e.g., CareCredit, credit card processors) are
subject to their security policies. Lumiere Dental is not responsible for security
breaches or unauthorized access within these external systems.
Lumiere Dental does not disclose PHI to family members, spouses, or caregivers
without a signed Authorization Form, except in emergencies or when required by law.
Lumiere Dental may transfer PHI to referring providers or labs using secure methods. If
a patient requests an email or fax transfer of PHI, they must provide written consent
acknowledging the associated security risks.
• All employees with PHI access must complete HIPAA training upon hiring and
annually thereafter.
• Staff must sign a Confidentiality Agreement and acknowledge their HIPAA
responsibilities.
• Unauthorized PHI access may result in disciplinary action, including termination.
If a breach of unsecured PHI occurs, Lumiere Dental will:
• Notify affected patients as required by the HIPAA Breach Notification Rule.
• Provide details on what happened, what was compromised, and steps to protect
patients.
• Report major breaches to the U.S. Department of Health & Human Services (HHS) if
required.
This policy may be updated periodically. Changes will be posted in our office and on
our website. Continued use of our services constitutes acceptance of updates.
• Patients must sign an acknowledgment form confirming they have reviewed and
understand this HIPAA Policy.
• A copy of this policy is available upon request.
• Lumiere Dental reserves the right to terminate the patient-provider relationship if a
patient repeatedly violates privacy policies, refuses to comply with HIPAA
acknowledgment requirements, or engages in disruptive behavior.
Lumiere Dental
1959 W Division St, Chicago, IL 60622
Phone: (312) 471-6545
Email: admin@yourchicagodentist.com
For HIPAA-related concerns, you may also contact:
U.S. Department of Health & Human Services (HHS) Office for Civil Rights (OCR)
Website: www.hhs.gov/ocr
Monday:
8:00 AM – 4:00 PM
Tuesday:
8:00 AM – 5:00 PM
Wednesday:
7:00 AM – 1:00 PM
Thursday:
9:00 AM – 7:00 PM
Friday:
By Appointment Only
Saturday:
8:00 AM – 1:00 PM
(1–2 Saturdays/month)
(Call for specific dates)
1959 W Division St
Chicago, IL 60622
Monday:
8:00 AM – 4:00 PM
Tuesday:
8:00 AM – 5:00 PM
Wednesday:
8:00 AM – 1:00 PM
Thursday:
9:00 AM – 5:00 PM
Friday:
By Appointment Only
Saturday:
8:00 AM – 1:00 PM
(1–2 Saturdays/month)
(Call for specific dates)
© 2025 Lumiere Dental. All Rights Reserved.
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